Thursday, December 31st, 2009
In a traditional company, the more important the decision the higher up in the chain of command it is made. The consequences of a decision trickle down to the lower levels, each level interpreting what they need to do based on what they hear from above. Feedback then rises from the lowest levels and is used by the top to generate new decisions. Those decisions trickle down and so on.
The problem with this is that the feedback received at the top is distorted by misinterpretation at each level. False premises lead to bad decisions and frustration at all levels. The organization may never realize how much more they could do if they understood each other and made the right decisions.
At Leonidas we are set to reverse this. One of our tools is the “Leonidas hour”, a weekly one-hour meeting that anyone can attend to. Here’s how it works.
Tags: The Leonidas Way
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